Issue related to outage with our contact center

Incident Report for Front Systems Status

Resolved

Our contact Centre is now fully operational again. Thank you for your patience.

Posted Dec 08, 2025 - 09:52 CET

Update

We are continuing to investigate this issue.

Posted Dec 08, 2025 - 09:21 CET

Investigating

We are currently experiencing an outage with our contact center. This issue is affecting both inbound and outbound calls. Our IT team is actively working with the vendor to identify the cause and restore full service as soon as possible.

Posted Dec 08, 2025 - 09:13 CET

This incident affected: General information.